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Setting up your voicemail for the first time
Quick-Tip: Press *97 or dial your extension to access your voicemail Changing your PIN (not required) Your PIN will be assigned to you and is found in your Welcome Email. If you prefer changing your PIN, follow these steps. Dial your extension to ...
How to send and receive faxes
Requirements: DID Fax Number on your account Account enabled for faxing Email address on account PDF document (sending) Sending Faxes: Sign on to your JVoIP web app portal. Click on your Profile picture and select FAX. 3. Drag and drop your PDF file ...
Can I keep my number?
Yes, you can keep your number. When transferring your number to us, we will treat this as a "port-in" request. After signing a digital authorization form, we will request a copy of your most recent statement, account holder information, and your ...
What additional fees will be included in my invoice?
E911 Fee E911 is an FCC regulated required service by all telephone providers or carriers. For all hard-phones, this is a required fee in order to make sure your physical address associated with your account is routed to your local responders ...
Do you support international calling?
Currently, we are only able to terminate long distance calls to the lower US and Canada. However, we do plan on supporting international outbound calling in the future. Please reach out to us about any special international calling needs you may ...