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How to manage enterprise faxing
Requirements: DID Fax Number on your account Account enabled for enterprise faxing Username and password assigned PDF document (sending) Email address assigned to account for inbound Configuring your account Before faxing, make sure you have ...How to install and configure Groundwire Mobile App
JVoIP recommends Acrobits Groundwire app for Apple and Android mobile devices. This app has proven to be very stable, reliable and feature-friendly. It can read your phone's address book and has an amazing push-technology to wake up your device ...Notice of E911 Service Limitations
AS A USER OF JVOIP LLC SESSION INITIATION PROTOCOL (“SIP”) BASED VOICE OVER INTERNET PROTOCOL (“VOIP”) SERVICES, YOU ARE REQUIRED TO AGREE THAT YOU HAVE READ AND UNDERSTOOD THE LIMITATIONS ASSOCIATED WITH THE 911 AND E-911 EMERGENCY SERVICES ...Are there any contracts?
No. You will be billed on a month-to-month basis. If you decide to cancel your services, we will require a 30-day notice before the effective date of cancellation. You will be responsible to pay for any amounts due through the effective date of ...Do you support international calling?
Currently, we are only able to terminate long distance calls to the lower US and Canada. However, we do plan on supporting international outbound calling in the future. Please reach out to us about any special international calling needs you may ...
Popular Articles
Setting up your voicemail for the first time
Quick-Tip: Press *97 or dial your extension to access your voicemail Changing your PIN (not required) Your PIN will be assigned to you and is found in your Welcome Email. If you prefer changing your PIN, follow these steps. Dial your extension to ...How to send and receive faxes
Requirements: DID Fax Number on your account Account enabled for faxing (standard faxing) Email address on account PDF document (sending) Sending Faxes: Sign on to your JVoIP web app portal. Click on your Profile picture and select FAX. 3. Drag and ...Can I keep my number?
Yes, you can keep your number. When transferring your number to us, we will treat this as a "port-in" request. After signing a digital authorization form, we will request a copy of your most recent statement, account holder information, and your ...What additional fees will be included in my invoice?
E911 Service Fee E911 is an FCC regulated service required by all telephone providers or carriers. It is separate from (and in addition to) other regulatory fees associated with the corresponding service plan. For all qualifying lines, this is a ...Do you support international calling?
Currently, we are only able to terminate long distance calls to the lower US and Canada. However, we do plan on supporting international outbound calling in the future. Please reach out to us about any special international calling needs you may ...