How to install and configure Groundwire Mobile App

 

JVoIP recommends Acrobits Groundwire app for Apple and Android mobile devices. This app has proven to be very stable, reliable and feature-friendly. It can read your phone's address book and has an amazing push-technology to wake up your device without draining your battery life. It also supports SMS messaging and integrates nicely with our communications platform.

Requirements

• JVoIP Account (link and QR Code sent separately)

• Apple iPhone iOS 15.0 or later

• Android 6.0 or greater

• Highspeed Internet service over Wi-Fi, 4G or LTE

• $10 purchase from the app store

Note

Provisioning link expires in 24 hours.

Apple iPhone

1. Purchase Acrobits Groundwire app from Apple Appstore by scanning this QR code or opening link from your phone: 

      

2, Scan JVoIP QR Code or open provisioning link we emailed you. 

3. After account auto-provisions, press Save.

4. Press Settings and Done.

If it successfully registers, the account will be circled in green. 

Android Phone

1. Install Groundwire VOIP SIP Softphone app from Google Play store by scanning this QR code or opening link from your phone:

      

2.  Scan JVoIP QR Code or open provisioning link we emailed you. Select the option "open in browser"

3.  Your account will automatically pre-configure (e.g., extension number, password...).

4.  Select the icon " ✔ " to save this information, and it is done.

If it successfully registers, the account will be circled in solid green.

If you have any issues, please reply to your support ticket for assistance. 

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