How to send and receive faxes

How to send and receive faxes

Requirements: 

  1. DID Fax Number on your account
  2. Account enabled for faxing
  3. Email address on account
  4. PDF document (sending)

Sending Faxes:


  1. Sign on to your JVoIP web app portal.
  2. Click on your Profile picture and select FAX.


3. Drag and drop your PDF file in the white space. 
4. Enter the fax number and press SEND. 



Note: Keep the web page open until the status completes. 

If the number entered is a real fax line, and the transmission is successful, you will receive an email confirmation. 

Receiving Faxes


  1. Provide your fax DID number to your customer. 
  2. Our system will answer the fax and convert the document to PDF.
  3. Expect to receive the fax to your registered email. 

Limitations

  1. Make sure PDF document is black & white
  2. Make sure document layout is portrait (8.5 x 11)
  3. Do not send large PDFs.


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